Online Therapy Business Using AI & Machine Learning to Listen To & Analyze Your Sessions

 SITUATION:
People who seek or are in therapy can now gain access to licensed counselors online without going to their offices.

SIGNIFICANCE:
Artificial Intelligence, Machine Learning, & analysis of transcripts use algorithms to pick up trends in patient behavior & speech.
Breakthrough for mental health. Online sessions provides warning signs.
Research gathered from the sessions is not used for marketing.

SOLUTION:
Talkspace provides platform for people to gain competent therapy online at home, using video chat and texting.
Transcripts are handled per regs and carefully.  Privacy and patients identity are preserved.
Employers are increasing mental health services in view of COVID Pandemic.

SAYS:
“It is pretty surprising that we use different language in a very similar manner when we deteriorate” — Oren Frank, Founder of Talkspace.
“The consequences are much greater here and that is why we argue here for careful clinical trials and
the kind of regulations to make sure things work properly.”– Dr Joshua Gordon. Director, National Institute of Mental Health”.

SOURCE:
The Computer Listening to Your Therapy Session” – Bloomberg Business Week article  https://www.scribd.com/article/461444721/The-Computer-Listening-To-Your-Therapy-Session

 

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