SITUATION:
Voice Recognition Systems in Autos like Alexa still are not like talking to her at home –yet.
Consumers are complaining about the features of the auto geared system.
SIGNIFICANCE:
Apparently, consumers are finding the system doesn’t recognize voices.
One has to carefully select key words to get Alexa to work.
Drivers have to memorize a menu to get Alexa talking.
SOLUTIONS:
Amazon & OEMs working on these challenges & comm issues.
Amazon Auto focused on entertainment, navigation, communication, hands free.
OEMs Ford, Nissan, Toyota, and BMW are integrating Amazon Alexa.
SAYS:
“When you think about that challenge, it’s almost like having to memorize a menu and then say things in a certain order without being able to see the menu,” “That is a tough thing for human beings to do and a real challenge with those traditional voice recognition systems.”
We have heard a number of complaints about issues & features”—Arianne Walker, Amazon Auto Leader.
SOURCES:
Arianne Walker Presentation at CAR–arianne.walker@gmail.com
Automotive News article on August 10th – https://www.autonews.com
https://www.linkedin.com/in/arianne-walker-b3bba02/