Top 10 Trends in the On-Demand Home Services Market in 2020; From Food Delivery & House Cleaning to Salon Treatments

On-demand home service, once a luxury is now turning into a necessity in the United States.
Check out the top ten trends in America’s home services industry, as the Coronavirus cloud continues to hover around.

Market Size – The global online on-demand home services market will grow up to $1,574.86 billion during 2020-2024.

 Sector Size– The US on-demand home services sector currently stands at $600 billion. It has shown a steadfast growth during the pandemic and is projected to grow at a CAGR of 49% by 2021.

 On Demand Home Services – Home cleaning and repairs, salon and beauty treatments, and electrician and plumbing services are USA’s most popular on-demand home services.

 Diagnostic Market– The demand for home-diagnostics and home sample collection services especially has risen since the Coronavirus outbreak.

5) Home Services Market Providers- Amazon Home Service, IAC, Yelp, SERVIZ, TaskRabbit, ServiceTitan, and Handy are the key players operating in the US home service market.

 Self Scheduling – 46% of US consumers prefer to schedule appointments via email, an online platform, or a mobile app, while only 38% of home service SMEs are offering digital self-scheduling.

Live Tracking of Services – Consumers expect to be updated on their service requests through updates over SMS/email/App Notifications to Live Tracking& ETA updates.

 Company Experience- 80% of customers say the experience a company provides is as important as its products and services.

Impact of Poor Service – 65% of consumers have cut ties with a brand over a single poor customer service experience.

White Glove Home Services – As hygiene and safety take the center stage during COVID-19, home service providers across the United States are now offering white-glove home services, ensuring that technicians undergo regular temperature checks, wear new masks, clean disposable gloves, and practice social distancing to minimize contact with customers.

SOURCE:  Reimagining Logistics –

[Locus offers AI-based logistics solutions to enterprises]

Online On-demand Home Services Market –


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