Looks like waiting for the Insurance Appraiser to access damage & file claim is over.
An App on your phone does what an appraiser used to do at the accident scene.
Claims get paid faster and less hassle for Insured & Underwriter.
Car Insurers can now use AI, Machine Learning, & computer vision technology.
Major vehicle insurance companies processing claims on Apps.
USAA is example using Alphabet of major underwriter adoption.
Probably means a new & different role for human vehicle appraisers.
Now using developed photo based estimating programs for insured’s accidents.
Insurers can take photo of vehicle at accident scene & file immediate claim.
Will speed claims settlement from days to minutes. Shorter wait for payment.
Policy holder can also select body shop on an App.
May be need to retrain or reposition vehicle appraisers, possible fewer of them.
Appraisers: There were 348,800 appraisers in U.S. in 2019
Companies Leading the Use of New Claims Process:
USAA – Jim Syring, Pres, Causality and Property
RESOURCES & SYSTEMS SUPPORT:
App System software come from Tractable in UK – Alex Dalyac, CEO.
Mitchell International Is also using this UK System & processing technology.
Insurance Solutions Group – (Skojie, IL) Stephen Applebaum uses.
Independent Auto Damage Appraiser Association – Contact – Admin@iada.org
SOURCE(S): WSJ 01 29 21
Insurer Taps AI to Speed Up Accident Claims”
Leslie Scism, Author of WSJ article that is the Source Content.
Content Research by AIN Media